Dropin Delivery

Dropin Delivery is a project where I served as both a designer and marketer. This business operates its app using the Flutter tech stack. As a designer, I collaborated closely with developers, the business owner, and their clients, which included restaurants, liquor stores, and local shop owners.

I was involved in this project from initial research through to the completion of the final prototype.

My Approach:

I began by conducting user interviews with both business owners and end customers to gain insights into the primary payment methods they used and their associated pain points. Through these interviews, I discovered that many local businesses preferred using EFT (Electronic Funds Transfer), particularly Capitec Bank, due to the benefits of transferring money or receiving payments using the phone number transfer method.

Armed with this information, we focused on ensuring that the app’s design was user-centric, facilitating easier and more efficient business operations for the owners. This approach aimed to address their specific needs and improve their overall experience with the app.

The result was a thoughtfully designed app that catered to the unique requirements of its users, ultimately helping business owners manage their operations more effectively.